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Frequently Asked Questions

Find the answer to everything you need
1. What does Dwebox (PREMIUM) include?

Dwebox Premium gives you unlimited access to the benefit of all our features. This includes full access to all 5 email groups, unlimited emails added and unlimited Gmail email forwards. The extension works on major email providers such as Gmail, Yahoo, Outlook (Live, Office, Office365)

2. How do I set up Trello forwards?

Follow this guide to set up Trello frowards correctly.

Disclaimer: Trello does not endorse Dwebox and we cannot guarantee the functionality of this feature forever.

3. Can I set up other email addresses instead of Trello 

Yes. This will allow you to forward Gmail emails to that email address in one click.

4. What is Multi-Device Synchronization and how does that work? 

Multi-Device Synchronization allows you to use your Dwebox Premium Chrome extension on multiple computers as long as you use the same Gmail address to download your extension. This will allow you to use the extension everywhere: at home, at work, at school or in other places. 

5. Can I really add unlimited emails?

Yes and no. Currently, you can set up between 250 - 350 emails depending on their size & length. After that point, you will still be able to set up more emails however those will not use Multi-Device Synchronization.

6. How can I match any emails coming from a particular domain?

We are currently working on this feature and we will let you know when it will become available.

7. How can I add multiple emails at once?

We are currently working on this feature and we will let you know when it will become available.

8. DO YOU READ MY EMAILS?

Dwebox is committed to protecting its users and we take privacy very seriously. When using Dwebox Chrome Extension your emails will be as safe as they were before using our extension. We will never transfer your emails to any servers, including ours, store your emails or share them with any parties. 

9. Are there any performance issues after installing Dwebox Chrome Extension?

You will not see any performance issues when using Dwebox Chrome Extension except if you use a Laptop with a very low battery. If you ever notice a drop in performance, please consider refreshing your page. Scrolling down very very fast can sometimes create a small delay.  

10. Where can my other queries be addressed?

Please let us know if you are experiencing any problems by using the contact form here